Friday, November 20, 2009

Stuck in Atlanta

I should be somewhere over the Pacific. Instead, I am in a hotel in Atlanta. I have lovely American Airlines to thank for this.

Originally, we were on a flight from Miami to San Francisco. From there, we were to get on a Singapore Airlines flight to Seoul. American Airlines canceled the flight to San Francisco with less than 24 hrs notice. They ended up putting us on a flight from Ft. Lauderdale to Dallas with a connection on Korean Air to Seoul. When we got to the airport and checked in, we were told that there was no way that we would make the connecting flight; they were too close together.

This is when the nightmare started. American Airlines (which has a few very nasty and lazy ticket agents and Sky Caps) put us on a Delta flight to Atlanta where we were to connect with a Korean Air flight to Seoul. We were stuck on the Delta flight for over two hours on the tarmac. The Air Traffic Control computer system crashed and no flights were able to leave.

Needless to say, when we arrived in Atlanta, the flight to Seoul was long gone. Trying to get rebooked took forever. Delta said it Korean Air's responsibility and Korean Air said it was Delta's responsibility. It turned out to be Delta's. It took the Delta ticket agent over an hour to be able to rearrange our flights. He said our reservation was a weird mess because of all of the rebookings and the change in airlines.

So, now I am in a hotel near the Atlanta airport. We have a flight in the morning to Los Angeles. From there, we are to take a Korean Air flight to Seoul. Hopefully, it goes much smoother tomorrow.

2 comments:

  1. Ah!! the adventures begin even before you get to Korean soil! I thought about you when I heard the news yesterday about the airline traffic control system failing. Thankfully you were not mid-flight at the time. Good luck with the rest of the trip!

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  2. did you guys make it to korea yet??

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